Optimize Privacy Policy

Technology Optimization Consultants Ltd ("Optimize") is a private limited company registered in the Republic of Ireland. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:
  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?
Optimize collects the following data:
  • Name
  • Business Email Address
  • Business Phone Number
  • Business Address and Payment Details. These are collected and managed by Stripe.com during the order process, and are subject to their respective policies and protections. Optimize does not store this information directly.
  • Non-personal data input to OptiToolkit by the customer, e.g. in assessments, AI Assistant queries, project details, governance RACIs.

How do we collect your data?
You directly provide Optimize with most of the data we collect. We collect data and process data when you:
  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.
  • Use OptiToolkit modules and enter data.

How will we use your data?
Optimize collects your data so that we can:
  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • If you agree, Optimize will share your data with our partner companies so that they may offer you their products and services.
  • When Optimize processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
  • Enable the Customer to use OptiToolkit modules.

How do we store your data?

Optimize securely stores your data at https://optitoolkit.com using encrypted end to end server / browser client communications via the HTTPS protocol. User login is protected through encrypted passwords using password hashing and SALT. Servers are protected by the extensive security features in place through our hosting partner, Blacknight.com.

Optimize will keep your data until you are no longer subscribed to our products or services, and which point user data may be removed but non-personal data retained for cross-client analysis and furthering of knowledge capital and benchmarking.


Marketing

Optimize may send you information about products and services of ours that we think you might like, as well as those of our partner companies.

You have the right at any time to stop Optimize from contacting you for marketing purposes or giving your data to partner companies.


What are your data protection rights?

Optimize would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request from Optimize copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that Optimize correct any information you believe is inaccurate. You also have the right to request Optimize to complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that Optimize erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that Optimize restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to Optimize's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that Optimize transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dpo@optitoolkit.com
Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.


How do we use cookies?
Optimize uses cookies in a range of ways to improve your experience on our website, including:
  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
  • Functionality - Optimize uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
  • Advertising - Optimize may use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We reserve the right to sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, our website features may not function as a result.
Privacy policies of other websites
The Optimize website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Optimize keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 June 2019.
How to contact us
If you have any questions about Optimize's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: dpo@optitoolkit.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Optimize has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office. https://www.oic.ie/contact/.